Contact Us
Have a question, feedback, or just want to say hello? We'd love to hear from you.
For general inquiries, support, or feedback
support@faceinsight.ai
Social Media
Follow us for updates and tips
@faceinsight
Response Time
We typically respond within
24-48 hours
Common Questions
I'm having trouble with my analysis
Make sure your photo is front-facing, well-lit, and without filters. Pull your hair back to show your forehead. If the issue persists, try a different photo or browser.
I was charged but can't access my report
Check your email for the report link. If you didn't receive it, contact us at support@faceinsight.ai with your payment confirmation and we'll resolve it immediately.
I want a refund
We offer refunds within 7 days of purchase if you're not satisfied. Contact us at support@faceinsight.ai and we'll process your refund — no questions asked.
Can I use FaceInsight for my business?
We offer enterprise solutions for clinics, aesthetic practices, and research institutions. Reach out to us at support@faceinsight.ai to discuss custom pricing and integration.
Still have questions?
Drop us an email and we'll get back to you as soon as possible.
support@faceinsight.ai